Shipping policy
UK delivery charges and options
Standard delivery for UK mainland: £4.95 or free on orders over £99
Delivery for most standard orders within 3 – 5 working days but is often quicker. UK mainland orders received before 4:00pm on Monday to Friday, wherever possible, will be processed and dispatched the same day. Please note – this excludes Bank Holidays.
Next working day delivery for UK mainland: £12.75
Orders must be placed by 1:30pm, Monday to Thursday only. Orders placed on a Friday, using next working day service, will be delivered the following Monday. Orders placed on a Saturday or Sunday, using next day service, will be delivered the following Tuesday. This offer cannot be used in conjunction with our free delivery over £99 offer. Please note – this excludes Bank Holidays.
Standard delivery for Highlands & Islands, Isle of Man: £7
Delivery for most standard orders within 3 – 5 working days.
Worldwide
Standard delivery can take up to 12 working days and prices will vary depending on the goods required. To place an order, contact us at hello@onthepegclothing.co.uk or call us on 0333 050 3973.
As the buyer, you are solely responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, or any other fees imposed by your country's customs authorities for the importation of consumer goods. We do not collect these charges in advance, and we are unable to provide an estimate of the cost, as charges vary across different regions.
As an international consumer, it is important for you to conduct research to ensure that you are aware of, and prepared for, any potential charges when clearing your package through customs. Ensure you familiarise yourself with the customs regulations and have an understanding of the additional costs that may apply. If you are unsure about customs fees and charges, we recommend contacting your local postal or customs office for accurate and detailed information.
It is your complete responsibility to verify the customs duties, charges, and procedures specific to your country before placing your order. In the event that customs fees and charges are refused or unpaid upon delivery, your order will be returned, and you will not be eligible for a refund of the shipment costs incurred.
Need an item urgently?
We understand that sometimes you need an order urgently, especially during the shooting season, contact us at hello@onthepegclothing.co.uk or via Facebook Messenger and we’ll do our best to help you out.
Gifting an item?
If you need parcels to be discreet, please put a note when placing your order and we’ll send it as anonymously as we can. We can also gift wrap items – this is usually in classic brown paper and satin ribbon.
